MANZAR – Shipping Policy

Effective Date: October 2026

At MANZAR, we provide flexible delivery options for customers in the UAE and international destinations.

1. UAE Domestic Delivery

For orders within the United Arab Emirates, customers can choose their preferred delivery option at checkout:

🚀 Same-Day Delivery

Customers can select Same-Day Delivery at checkout where available.

Orders placed within the applicable order cut-off time will be processed for delivery on the same day.

📦 Next-Day Delivery

Customers can also select Next-Day Delivery at checkout.

Orders will normally be delivered on the following business day, subject to the selected delivery service and delivery location.

Please note: Same-Day and Next-Day delivery availability may vary depending on the delivery location, order time, public holidays, courier capacity, and other operational conditions.

2. International Delivery

MANZAR ships to selected international destinations.

Estimated International Delivery Time: 10–15 days.

International delivery times are estimates and may vary depending on the destination country, courier, customs clearance, public holidays, and local delivery conditions.

3. Shipping Charges

The applicable delivery charges will be displayed at checkout.

For UAE orders, customers can choose between the available Same-Day and Next-Day delivery options, with the applicable price shown before completing the order.

International shipping charges are calculated based on the destination and shipping service selected.

4. Order Processing

MANZAR generally processes confirmed orders promptly so they can be handed over to the selected delivery service.

For Same-Day Delivery, customers should place orders before the applicable daily cut-off time displayed at checkout.

Orders placed after the cut-off time may be processed on the following business day.

5. Delivery Tracking

Where tracking is available, MANZAR will provide tracking information to the customer through the applicable delivery service.

Customers can use the tracking information to monitor their shipment.

6. Incorrect Delivery Information

Customers are responsible for providing accurate delivery information, including:

• Full name
• Mobile number
• Email address
• Complete delivery address
• Building/villa information
• Apartment/office number, where applicable

MANZAR is not responsible for delivery delays resulting from incorrect or incomplete information provided by the customer.

7. Failed Delivery

If a courier cannot complete delivery because the customer is unavailable, cannot be contacted, refuses the shipment, or provides incorrect delivery information, the courier may attempt another delivery or return the shipment to MANZAR.

Additional delivery or return charges may apply where applicable.

8. International Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, VAT/GST, import fees, clearance fees, or other charges imposed by the destination country.

Unless specifically stated at checkout, such charges are the responsibility of the customer.

Customs clearance may also affect the estimated 10–15 day international delivery timeframe.

9. Delays Outside MANZAR's Control

Delivery estimates may be affected by circumstances outside MANZAR's reasonable control, including courier delays, severe weather, customs clearance, public holidays, incorrect customer information, remote-area delivery, or other unforeseen circumstances.

10. Customer Care

For shipping questions, tracking assistance, delivery issues, or other customer-support matters, please contact:

MANZAR Customer Care
Email: SANZARMANZAR.UAE@GMAIL.COM

Please include your order number when contacting us about an existing order.

11. Policy Updates

MANZAR may update this Shipping Policy from time to time. The latest version published on our website will apply to future orders, subject to applicable law.

MANZAR
Mobile Accessories & Technology Products
UAE & International Order