MANZAR – Terms of Service

Effective Date: October 2026

Welcome to MANZAR. These Terms of Service govern your use of the MANZAR website, online store, products, and services. By accessing our website or placing an order, you agree to these Terms of Service.

1. About MANZAR

MANZAR sells mobile phone accessories and related technology products, including phone cases, screen protectors, charging cables, power adapters, MagSafe accessories, and other electronic accessories.

These terms apply to orders placed through our website and other sales channels operated by MANZAR.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, colors, compatibility information, and prices are accurate.

However:

• Product colors may appear slightly different depending on your device or screen settings.
• Packaging and product appearance may occasionally change.
• Compatibility information should be checked carefully before placing an order.
• Product images may show accessories that are not included in the package unless specifically stated.
• Charging speeds and performance depend on the device, charger, cable, charging protocol, and other factors.

MANZAR is not responsible for compatibility issues resulting from the customer selecting an incorrect model or variant.

3. Prices and Payment

All prices displayed on the website are stated in the currency shown at checkout.

MANZAR may change product prices, promotions, discounts, or availability at any time without prior notice. Changes will not affect orders that have already been confirmed, except where required by law.

We may offer payment methods including:

• Credit/debit card
• Online payment
• Cash on Delivery (COD)
• Other payment methods displayed at checkout

For COD orders, the customer agrees to pay the full order amount when the order is delivered.

4. Orders

Placing an order constitutes an offer to purchase the selected products.

MANZAR reserves the right to:

• Accept or decline an order.
• Cancel an order where necessary.
• Correct pricing or product information errors.
• Cancel orders affected by suspected fraud or unauthorized activity.
• Contact customers to verify order details.

If an order is cancelled after payment has been received, any applicable refund will be processed through the relevant payment method.

5. Shipping and Delivery

MANZAR offers delivery within the UAE and may also offer international delivery to selected countries.

Delivery times are estimates and may vary due to:

• Courier delays
• Weather
• Public holidays
• Customs clearance
• Incorrect or incomplete customer information
• Remote-area delivery
• Other circumstances outside MANZAR's reasonable control

International customers are responsible for providing accurate delivery information and may be responsible for applicable customs duties, taxes, import fees, or other charges imposed by the destination country.

6. Returns and Refunds

Our return policy is incorporated into these Terms of Service.

UAE / Domestic Orders: Eligible returns may be requested within 7 days of delivery.

International Orders: Eligible returns may be requested within 14 days of delivery.

Products must meet the applicable conditions in our Return & Refund Policy.

Nothing in these Terms limits any consumer rights that cannot legally be excluded under applicable law.

7. Defective or Incorrect Products

If you receive a defective, damaged, or incorrect product, please contact MANZAR Customer Support as soon as reasonably possible.

We may request photographs, videos, order details, or other information to verify the issue.

Where applicable, MANZAR will provide an appropriate remedy in accordance with our return policy and applicable consumer-protection laws.

8. User Responsibilities

When using our website, you agree to:

• Provide accurate and complete information.
• Provide a valid delivery address and contact details.
• Use the website lawfully.
• Not attempt to interfere with or damage the website.
• Not use the website for fraudulent or unauthorized purposes.
• Not place fraudulent, abusive, or intentionally misleading orders.

9. Intellectual Property

All MANZAR website content, including logos, trademarks, product descriptions, graphics, photographs, text, designs, and other materials, belongs to MANZAR or its respective licensors unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, or commercially use MANZAR content without prior written permission.

10. Website Availability

We aim to keep our website available and operating properly. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available.

We may temporarily suspend or modify the website for maintenance, upgrades, technical issues, or other reasons.

11. Third-Party Services

MANZAR may use third-party providers for payment processing, shipping, delivery, technology, analytics, advertising, and other services.

Third-party services may be subject to their own terms and privacy policies.

12. Limitation of Liability

To the extent permitted by applicable law, MANZAR will not be responsible for losses arising from circumstances outside our reasonable control, including courier delays, customs delays, network failures, payment-provider issues, or events beyond our reasonable control.

Nothing in these Terms excludes or limits liability or consumer rights where such exclusion or limitation is prohibited by applicable law.

13. Privacy

Your use of the MANZAR website may involve the collection and processing of personal information required to process orders, payments, deliveries, customer support, and other legitimate business activities.

Please refer to our Privacy Policy for more information about how personal information is handled.

14. Changes to These Terms

MANZAR may update these Terms of Service from time to time.

The updated version will be published on this page with the revised effective date. Your continued use of the website after an update constitutes acceptance of the updated terms, to the extent permitted by applicable law.

15. Governing Law

These Terms of Service are intended to be governed by the applicable laws and regulations of the United Arab Emirates, subject to any mandatory consumer-protection rights applicable to your transaction.

Any dispute will be handled by the appropriate competent authorities or courts having jurisdiction under applicable law.

16. Contact MANZAR

For questions regarding these Terms of Service, orders, returns, refunds, or products, please contact MANZAR through the customer-support contact details provided on our website.

MANZAR
Mobile Accessories & Technology Products
UAE & International Orders